AI agents can provide enormous benefits, but they can also behave a lot like malware, acting autonomously and causing harm if ...

Zhipu AI has open-sourced AutoGLM, an AI agent model described as the first to demonstrate stable on-device “phone use” capabilities, Blue Whale Finance reported. The model can perform multi-step ...

There was a time when call centers were built primarily to handle large volumes of customer queries by phone. Today, contact centers have largely replaced them – the operational hubs where businesses ...