Patients' lives are being put at risk by poor communication from health care professionals in hospitals worldwide, according to new research my colleagues and I conducted. Our analysis included 46 ...

One in six patients are deemed to be dissatisfied and demanding. But to prevent difficult medical problems from being redefined as difficult patients, doctors need help ...

A professor led a study that found that shared decision-making and the quality of the health care provider's history-taking and physical exam were the main drivers of spinal pain patients' ...

Breaking bad news is never easy. And as more health care options move to virtual platforms during the COVID-19 crisis, more health care workers are exploring new ways to better communicate with their ...

Recently, a long-standing patient came in for her routine office follow-up appointment for management of hypertension and arthritis. After a warm greeting, she told me there was a matter she needed to ...

Communication professor Charee Thompson, right, and graduate student Junhyung Han led a study that found that shared decision-making and the quality of the health care provider’s history-taking and ...