For decades, the enterprise technology industry operated on a simple principle: software companies built products, and ...

Palantir has a concentrated customer base and limited adoption outside of the government sector. Palantir has a relatively service-heavy business model, which may be a headwind to margins as they ...

Editor’s note: This is the first article in a six-part series. The second part, which covers firm strategy, is also in this issue. “Change always comes to us from the outside in, forcing us to react, ...

The on-demand business model is a dynamic commerce tactic whereby products or services are offered on an as-needed basis. The on-demand model, also known as “accessibility on demand,” is primarily ...

When it comes to launching a new business or pivoting an existing one, choosing the right business model can be just as critical as the product or service itself. Selecting a business model that's ...

UC is complex, but by breaking down UC into a set of service categories, each with its own sub-services, defining them, and providing common service management, the complexity can be managed. As IT ...

There’s been a somewhat arrogant tradition among application vendors to equate a business service with an application. In their view, if an application is performing well, then from an IT perspective ...

A lean business model is an approach to business development that focuses on creating value for the customer while minimizing waste within the organization. This model derives its core principles from ...