Drivers are rolling off dealership lots thinking the deal is done, only to find out days later that the financing was never really locked in. Complaints about this “yo-yo” treatment are surfacing more ...

Before we get into this scam that is apparently widespread nationally (although I have no idea whether it is a problem in the greater Rochester region), I wanted to, again, briefly address the ...

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Like many car buyers, when Bradley Nigh bought a 1997 Chevy Blazer four years ago at an Alexandria dealership, he signed the deal, filled out the credit application and other paperwork, then drove off ...