CenterForce Technologies, best known for scheduling, performance analysis and forecasting software, is now part of Concerto Software, a developer of multimedia routing and predictive dialing software.

In this episode of eSpeaks, Jennifer Margles, Director of Product Management at BMC Software, discusses the transition from traditional job scheduling to the era of the autonomous enterprise. eSpeaks’ ...

Merger Creates Largest Company Solely Focused on Contact Center; Industry Founders and Luminaries Come Together to Offer Customers Unparalleled Insight Concerto Software(R) and Aspect(R) ...

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Mumbai: Concerto Software now offers 'mega dialer' capabilities to Indian contact centres to enable call centre companies to consolidate the management of several thousand seats and multiple diallers ...

Concerto Software, Inc, a proven provider of customer interaction management (CIM) solutions, today announced that it has entered into an agreement and plan of merger with Melita International, Ltd, a ...

Concerto Software, Inc, a proven provider of customer interaction management (CIM) solutions, today announced that its stockholders have approved the agreement and plan of merger (the "merger ...

Privately held Concerto Software is to acquire Aspect Communications in a deal valued at $1 billion that could create the world’s largest call center products and services company, the pair said ...

Following the completion of a $145.2 million merger between Concerto Software and Melita International earlier this week, the combined company announced it will operate as Concerto Software, a private ...

Concerto Software and Aspect Communications announced that upon closing of their intended merger as announced on 5 July 2005, the combined company will be named Aspect Software. Given the broad market ...

Mumbai: Concerto Software (www.concerto.com), a proven provider of customer interaction management (CIM) solutions, has announced it has entered into strategic partnerships with Trends & Technologies ...