A customer data platform (CDP) collects data from online and off-line sources and standardizes it to create comprehensive customer profiles. Then, these profiles are used to build campaigns and ...

The communications provider strengthens its contact center platform with AI-driven workforce management capabilities through strategic acquisition.

Kustomer, the leader in AI-powered customer service, today announces the launch of the industry’s first fully AI-native customer service solution, emp ...

Gainsight launched in 2009 and is used by nearly 200 publicly traded companies for customer success, customer education, and community management. Gainsight has acquired five companies since 2018.

Key drivers include demand for unified customer profiles, omnichannel marketing strategies, and personalized experiences Customer Data Platform Market Customer Data Platform Market Dublin, Aug. 20 ...

Beamer, a platform for building tools to measure and monitor customer engagement, has raised $20 million in a funding round.

TurmaFinTech, a new fintech startup helping US community banks bridge the technological gap, increase sales, and beat customer churn, has announced its launch.

Red Hat Renewals Intelligence provides the channel with a graphical view of customer retention risks and opportunities to grow their businesses.

NEW YORK, March 03, 2022 (GLOBE NEWSWIRE) -- Oomiji, the first predictive, conversation-enabled customer data platform, announced today that the company had been selected by the Luxury Marketing ...

Different reasons can spur the decision to move from one community platform to another, but one thing remains constant — this migration is unlike other migrations.