“Dark patterns” have increasingly been the focus of legislative and regulatory scrutiny. Yet the phrase is never used in business. No business designs a website, mobile app, or business process with ...

Breakthroughs, discoveries, and DIY tips sent every weekday. Terms of Service and Privacy Policy. The internet is a confusing place and some of that is on purpose ...

Dark patterns are web design features designed to trick users into sharing their data or spend more money. Watch out for tricks like hard-to-cancel subscriptions, hidden costs in the checkout process ...

Some business practices on the internet may not be against the law, but they undermine or manipulate consumer choice. Legal advocates have coined a new name for this practice: dark patterns. Difficult ...

If you’ve ever had to call to cancel a subscription you signed up for online in seconds, uncheck a preselected agreement to receive ads in the mail or been tricked into upgrading to a premium economy ...