Computer maker Dell is asking for help in an ongoing probe into the source of customer information that appears to have somehow landed in the laps of fraudsters posing as Dell computer support ...

Dell continues to win market share and turn out record quarterly profits, but two recent surveys show that the company has slipped, when it comes to a more subjective measurement: customer service.

Dell has opened a command center for its services business. The Round Rock, Texas-based PC maker said on Tuesday that it built its Enterprise Command Center to provide support 24 hours a day, 7 days a ...

Phone scams are nothing new, and hopefully you already know that an unsolicited call from someone claiming they want to fix your computer is a sure-fire scam. But even if you're aware of these phone ...

Dell's Enterprise Mobility Management service has debuted a new service called Business Phone Service which is pitched as a virtual smartphone service. The solution, which is part of Dell's Mobile ...

Dell will launch its first cloud infrastructure service later this year through a partnership with VMware, continuing its push to move beyond PCs and into higher-margin software and services. The ...

Dell Technologies has announced Apex, a portfolio of as-a-service offerings that marks the first major announcement on the new direction the company is taking. The company outlined Project Apex in ...

Amid all the hardware introduced during the show, Dell launched a new service called Dell Mobile Connect for Android and iOS devices at the Consumer Electronics Show in Las Vegas. The goal is to ...

Dell has signed a deal to resell one of its solution provider's replication-as-a-service offerings by integrating the service into Dell EqualLogic SAN arrays. The partner, Houston-based iland, has ...