Microsoft is running late with its plans to deliver new Dynamics 365 sales and marketing apps for small/midsize business users by mid-2017. Last week, Microsoft provided its Dynamics partners with ...

Microsoft is taking the wraps off a new sales app on June 16 that it's branding as ""=""> (More on the odd branding part of this later.) Viva Sales is a CRM "companion" app that is meant to integrate ...

Microsoft Dynamics 365 announced today that it will be updating Viva Sales to include generative AI, aiming to enhance productivity and customer connections. Viva Sales, which was introduced last June ...

Microsoft today introduced what it’s calling the “next generation” of AI product updates across its business apps portfolio. They touch on both Power Platform, Microsoft’s set of low-code tools for ...

Microsoft on Monday introduced new Microsoft Dynamics 365 "Copilot" artificial intelligence (AI) capabilities to help sales teams. Copilot AI hooks into Microsoft 365 Graph data, as well as customer ...

Microsoft's business apps in the cloud are getting the Satya Nadella treatment. Five years after debuting Office 365, Microsoft has announced Dynamics 365, the combination of its sales and resource ...

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Microsoft is bringing its generative AI assistant to tools used to coordinate frontline work with a Copilot for Field Service management in Dynamics 365 and a Shifts plugin for Microsoft 365 Copilot.