Patient communication has never been more important. It has also never been more complex and challenging. The patient communication landscape continues to evolve, shaped by technological advancements, ...

Obesity is a chronic disease that can significantly affect an individual’s overall health. In this Care Cues, experts discuss ...

Digital communication provides additional channels for patients to stay connected with medical providers between ...

Advanced AI capabilities, machine learning and natural language processing technology are steering the transformation of AI contact center solutions. The rapid evolution of AI automation in healthcare ...

Serious illness communications are crucial elements of care delivery for patients with cancer. High-quality serious illness communications are composed of open, honest discussions between patients, ...

Credit: Getty Images To ensure patients have useful information they can benefit from, it is important to avoid patient education overload. Here clinicians are provided with tools to ensure clear and ...

From 2017 to 2022, patients with better communication with providers were more likely to report being offered and accessing a patient portal, but disparities persist. Objectives: To identify the ...

A professor led a study that found that shared decision-making and the quality of the health care provider's history-taking and physical exam were the main drivers of spinal pain patients' ...

By: Joanna B. Wolfson, Ph.D., ABPP & Robert M. Gordon, Psy.D. For parents and family caregivers, navigating a child’s medical condition can be the most stressful of life experiences. When a child ...

Credit: Thinkstock. Tools are provided to assist clinicians in providing their patients with clear and effective communication. As health care providers, we want to do everything we can to help our ...