Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every interaction. We help you choose the right CRM for your small business based on our in ...

A healthcare CRM is customer relationship management software specifically designed for use in the healthcare or pharma industry. Doctor’s offices, clinics and hospitals use these specialized CRM ...

While CRM technology is used in many similar ways across a lot of industries, in healthcare there are special considerations due to the Health Insurance Portability and Accountability Act (HIPAA), a ...

A CRM tool helps companies streamline processes and improve profitability — most often organizing specific areas like contact management, sales management, agent productivity and more. By the same ...

Market Research firm The Business Research Co. expects the global healthcare CRM market to grow from its current value of $15.04 billion to $25.65 billion in 2026 at a compound annual rate of 14.3 ...

Yeshwanth Macha is transforming healthcare through cloud-based CRM innovation, enhancing data security, compliance, and ...

Part 1 of this two-part series addresses the reasons CRM has lagged in the health insurance industry and suggests that change is imminent. “The health insurance industry, in general, is one of those ...

While healthcare is moving to the value-based care environment, the challenge of analyzing care results remains to be solved. Some may say that the transition to value-based care is taking baby steps.

Nutshell reports that choosing CRM software compatible with Office 365 is crucial for seamless teamwork; proper evaluations ...