A help desk professional is someone that balances customer service skills with technical competency to assistant internal employees or external clients with computer or technological issues. Internal ...

Student-run help desk programs have been popping up at high schools nationwide over the past several years. Among them is Lake Central High School in Indiana, which will offer a computer tech support ...

“DTMS is just like any other task in life; the more you do it, the more proficient you will become,” Anthony Woodard said about the Digital Training Management System. Woodard is the Army Training ...

BOSTON--(BUSINESS WIRE)--Continuum University, the self-paced, interactive online learning center at Continuum ®, the only channel-exclusive IT management platform company, has issued 1,000 specialty ...