In a debate, we are trying to win an argument. In a dialogue, we are looking to discover new options rather than trying to ...

You can spend years building credibility at work and still feel unprepared for the moment you need to say something uncomfortable. That one difficult conversation you wish you could avoid often turns ...

For leaders, keeping your workforce engaged and happy in 2025 is more than just the pay packet, working conditions, and benefits. The social contract between employers and employees has changed ...

A professional conversation designers has some ideas on how to have meaningful conversations. First thing's first, do a mic check. “Conversation design, for me, is the recognition that human ...

For some restaurant managers, holding employees accountable is second nature. For others, it’s a nerve-wracking challenge. They don’t want to come across as mean, risk pushback, or damage ...

Most of us don’t wake up eager for a difficult conversation. By their very nature, these conversations can feel uncomfortable, challenging, and awkward. You’ve likely faced one you dreaded, put off, ...

As humans, we’re talking to each other constantly. With all that practice, we must be pretty good at it—right? Not exactly. As a professor at Harvard Business School and author of Talk: The Science of ...

Royal Roads University provides funding as a member of The Conversation CA. Royal Roads University provides funding as a member of The Conversation CA-FR. Canadians head to the polls on April 28. Like ...

Lucy Lazarony is an experienced personal finance journalist and writer who got her start in 1998 writing about financial topics. She writes accessible and easy-to-understand articles about credit, ...

Social media and mobile phones are major disruptors of face-to-face conversations. Recent research has conclusively ...