When it comes to the work that can be carried out by AI agents, we often focus on repetitive and routine tasks. The types of tasks that machines can get really, really good at if they perform them ...

Decisions play a massive role in the life cycle of every business, no matter the company’s size or the stakes involved. As Apple’s late CEO Steve Jobs once said, “You have to trust in something — your ...

Over the past few decades, the approach to decision making has evolved as a result of many technology innovations and business model changes, such as systems of record, engagement and intelligence, as ...

Consensus decision-making fosters collaboration but can slow progress if not managed effectively. Balancing consensus with leadership ensures efficiency without sacrificing inclusivity and engagement.

How Do Non-Human Identities Impact AI-Driven Decisions in Cybersecurity? Have you ever considered how machine identities, which we refer to with Non-Human Identities (NHIs), can influence AI-driven ...

This is an excerpt of the original article. It was written for the July-August 2025 edition of Supply Chain Management Review. The full article is available to current subscribers. In this month's ...

We live in uncertain times. From geopolitical tension, macroeconomic instability, and digital transformation, business leaders must develop strategies that help their organizations survive and thrive ...

Decisions come at leaders fast and furious. Many leaders are responsible for 10s, 100s or 1,000s of staff. It’s rare that a black-and-white-absolute issue crosses a leader’s desk. After an initial ...

Rotman School of Management’s Jennifer Riel shares a four-step process for making stronger choices. Jennifer Riel, an adjunct professor at the Rotman School of Management, presents a model way to ...

In today’s rapidly evolving workplace, artificial intelligence (AI) has become an integral tool across industries, transforming how businesses operate and make decisions. “For business schools, ...

While historically often neglected, the last five years have shown that supply chain management (SCM) is mission-critical for many firms. From pandemic disruptions to geopolitical shocks and ...