The retail sector has had another tough year all round as the macro-economic environment remains turbulent and consumer sentiment borders on the conservative. We saw this time and again from the ...

In retail — as in so many industries — omni-channel is a baseline customer expectation. Once cutting-edge, now being able to offer consistent, personalized service across in-store, online and mobile ...

We meet with Jay Fowdar, VP of customer success at Samba TV, in this interview to discuss ongoing challenges in omni-channel planning. Jay also shares insights into how first-party data that leverages ...

36th Annual State of Logistics Report: Navigating uncertainty amid rising costs and global disruptions The 36th Annual State of Logistics (SoL) Report highlights a logistics market tested by economic ...

Strength in omni-channel capabilities has been working in Ulta Beauty, Inc.’s ULTA favor. The leading beauty retailer is benefiting from healthy traffic trends in the booming beauty space.

A multi-channel campaign is one that uses multiple channels to reach customers, such as email, social media, and print. An omni-channel campaign takes this a step further by creating a seamless ...

A challenging industry backdrop for the homeowner. A stark assessment from Marvin Ellison, CEO of home improvement retailer Lowe's Companies, one that comes hot on the heels of similarly downbeat ...

As ecommerce grew at double digit rates, while in store sales grew at less than the rate of inflation, retailers were looking for a way to turn their stores into a competitive weapon. Rather than just ...

Macy's (NYSE:M) is closing selected stores as part of an effort to respond to weak same store sales. The company is adjusting its physical footprint to focus on operational efficiency and potentially ...

This content has been created by the Finextra editorial team with inputs from subject matter experts at the funding sponsor. Customer relationship management (CRM) is an evolving field in the ...

NDT Pharmaceuticals Highlights Enhanced Omni-Channel Positioning; Sets Stage for 2026 Growth with Strategic Marketing Expansion ...