Shoppers embraced AI chatbots to compare prices and track deals this Black Friday, driving an unprecedented online sales growth of 9.1% compared with last year.

Black Friday 2023 online shopping hits $8.6 billion, with shoppers embracing AI, discounts, and Buy Now, Pay Later services to drive record sales.

Forbes contributors publish independent expert analyses and insights. Joan Verdon is a veteran retail reporter based in Northern New Jersey. Online retail continued to be the big winner of the holiday ...

Online shoppers are expected to spend a record amount this holiday season, and a larger chunk of sales will be on mobile devices, a new holiday forecast predicts. In its online shopping forecast for ...

Forbes contributors publish independent expert analyses and insights. Joan Verdon is a veteran retail reporter based in Northern New Jersey. Consumers spent record amounts online on Black Friday, but ...

A common question for the fashionably curious: Where do wealthy folks go for their preferred shopping experience? Sure, even the super-rich may splurge at Costco or walk into Target with rewards in ...

Millions of Americans will pop open their laptops to buy gifts this holiday season, but tech companies are racing to turn the job of online shopping over to AI agents instead. Perplexity recently ...