Hello Patient is a scheduling system that offers an application programming interface connection to electronic health records, customer relationship management and practice management systems for ...

As competition from major retailers and big tech companies continues to infiltrate the marketplace, online patient scheduling options are now a must-have feature for hospitals and health systems.

We recently commissioned a study conducted by the Medical Group Management Association (MGMA) that found provider staffing challenges and burnout appear exacerbated by sub-optimal use of automation ...

Long waits, frustrated patients, and overburdened staff—these scenarios plague clinics without efficient scheduling systems. Running a clinic demands more than just good healthcare; managing patient ...

Consumers have grown accustomed to seamless digital interactions. When they’re handling tasks like shopping online, booking a trip or managing their finances, they can typically get questions answered ...

Patient scheduling is one of the most crucial steps in healthcare delivery. Despite significant advances in healthcare technology, accurate and timely scheduling remains challenging, particularly when ...

When we think of technological breakthroughs, two companies immediately come to mind—Microsoft and Apple. The success of the two tech giants can be attributed, in part, to their recognition of the ...

As healthcare organizations work to improve the patient experience, increase efficiency and achieve financial sustainability, many are introducing technology to simplify patient-provider interactions ...

This article was updated May 7, 2025, with additional information from Epic's software development team. A new conversational artificial intelligence tool from Epic could enable health systems to ...

Appropriate use of provider scheduling tools yields dramatic results across a practice, including improved provider utilization, better patient access, reduction in administrative burden, and faster ...

Chronic illnesses don’t take Saturdays off, and neither does the team at the UAB O’Neal Comprehensive Cancer Center Infusion Clinic. Patients undergoing a wide range of infusion therapies, including ...