Training software applications are one of the latest to join the list of end-to-end business solutions. The recent agreement between Simtrex and Witness System will provide a closed-loop solution from ...
A company's heart is often its call center since it provides a first line of defense for customer dissatisfaction, as well as an unparalleled opportunity for cross selling. But building and ...
Knowlagent, which provides contact center e-learning solutions, has acquired Simtrex Corporation, a former rival. Terms of the deal were not disclosed. Knowlagent announced the deal Monday but ...