Washington resident Maya Edwards learned of the AI-accented voice last summer after her Mexican husband tried using the Spanish-language option while seeking information about his driver’s license. He ...
Last summer, Maya Edwards and her husband called the Washington State Department of Licensing hoping to speak with someone in Spanish. They got someone speaking English with a Spanish accent instead.
Last summer, Maya Edwards and her husband called the Washington State Department of Licensing hoping to speak with someone in Spanish. But when they selected the Spanish self-service option, the first ...