Ideal for corporate trainings, board retreats, leadership conferences, and team-building events, The Art of Conversation offers practical tools that participants can apply immediately to enhance ...

In today’s business world, managing up through effective upward communication is essential for leaders to bridge gaps, influence decisions and build trust across diverse priorities and cultures.

What is the common denominator of business issues that executives face? Communication. As executives, we all know the importance of timely and valuable communication at all levels of our organization.

Effective communication is the cornerstone of any successful relationship. It involves not only talking but also deliberate word choices that allow both partners to understand and be understood.

Communication and the ability to experience and express emotions make us human. However, the delivery and receipt of this likely will be different from one person to the next. A leader’s ability to ...

Joan Sheetz’s journey has been circuitous. First came a career as a Veterinary Technician, then medical school, pediatric residency, and almost 10 years at Fourth Street Clinic treating homeless ...

In this complex dance of business success, two main dancers share the spotlight: People ROI and Bottom-Line ROI. Yet, the performance remains incomplete without the captivating melody of Effective ...

What's the point of throwing money and manpower at an ambitious IT project if it’s doomed to fall apart at the seams due to lack of communication? In theory, communication is the simplest part of any ...