For many enterprises, digital transformation can be the tail that wags the dog. Business leaders often tell me they want to undertake some digital transformation project for its own sake. Cloud ...

eSpeaks' Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Every contact center transformation begins with inspiration, an identified need, a promise of improved efficiency, or improved customer engagement in mind. Excitement builds across the organization as ...

Get the most from what exists currently and take advantage of new methods. Digital transformation projects compel teams to spend time and effort in the development of data strategies, data ...

Digital transformation became an even more buzzy concept in the last few months as the coronavirus pandemic upended nearly every industry, forcing companies to quickly adopt new and novel technology ...

Why achieving a state of IT agility is a precondition for creating transformative business outcomes. Despite continuing to invest in digital transformation, many enterprises are not seeing the desired ...

Everything around us is rapidly going digital. Once manual processes are now handled by intelligent and efficient machines, while phone operators and secretaries are being replaced by computers and ...

Digital transformation has long been used as a form of executive shorthand for the idea of exploiting technology to make-over a company that is struggling to adapt to a changing business environment.

It's time to take stock of how you’re progressing (or not progressing) against the digital transformation goals you laid out at the start of the year. We’ve just closed out the first quarter of 2019.