According to Ofcom, nearly half of mobile phone customers who try to unlock their phone find it difficult, while more than a third of people who decide against switching mobile phone networks said the ...

I want to buy a new music phone but it's a T-Mobile pay-as-you-go handset and I'm currently on an O2 contract. I still have a few months left on the contract but I really want to change my phone. Is ...

A strange glitch is allowing users to network unlock T-Mobile Samsung phones. The glitch appears to work regardless of your phone’s status with T-Mobile, essentially allowing you to bypass network ...

If you have Boost Mobile, you might need to unlock your smartphone, even though locked devices are increasingly a thing of the past. Here’s how to unlock a Boost Mobile phone, and what you need to ...

If you've ever struggled to get your smartphone unlocked, then you should appreciate the FCC's latest initiative. On Thursday, FCC Chairwoman Jessica Rosenworcel proposed that the agency require ...

So you’ve got a phone from T-Mobile, and maybe you’re headed to an area where there isn’t a great presence from the carrier, or you want to save yourself money on extra charges because of an upcoming ...

Unlocking a mobile phone from a single U.S. carrier has caused consumers headaches in recent years, but seven major carriers on Wednesday met a voluntary, industry-created deadline to set conditions ...

WASHINGTON, D.C. — In a move that could have potentially significant consequences for both consumers and cell phone service providers, FCC Chairwoman Jessica Rosenworcel has brought forth a proposal ...

The FCC wants to require all mobile carriers to unlock mobile phones within 60 days of activation. But neither AT&T nor T-Mobile are on board with that idea. In June, FCC Chairwoman Jessica ...

Nokia and Sony Ericsson are looking to crack the unlocked phone market in the U.S., but their quest will be an uphill battle. Marguerite Reardon started as a CNET News reporter in 2004, covering ...