MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), The Customer Engagement Company ™, today announced the booking of a contract valued at more than $49 million from a leading U.S. healthcare ...

The new Workforce, Desktop and Quality Intelligence capabilities aim to unify agent behavior, process efficiency and outcome ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Effectively managing today’s workforce is crucial for improving customer experience, operational efficiency, and compliance. Yet currently, rising expectations of both ...

Agentic Workforce Intelligence, Desktop Intelligence and Quality Intelligence Capabilities Built on Verint Agent FactoryLAS ...

The Solution, Supporting Approximately 30,000 of TELUS International’s Team Members, Will Also Be Offered to TELUS International Clients Worldwide as a Next-Generation Workforce Engagement and ...

During the Verint Engage conference in Las Vegas earlier this week, Phil Britt had a chance to sit down with Rhodes to discuss changes at the company, the outlook for the CRM industry as a whole, and ...

Verint ® announced a new capability at Engage 2026 that helps organizations scale CX Automation: Verint Agent Factory. This new AI orchestration environment gives enterprises the ability to build, ...

In February 2021, Verint—primarily known to No Jitter readers as a workforce engagement management company— announced it had completed a split into two independent companies after a two-year-plus ...

MELVILLE, N.Y.--(BUSINESS WIRE)-- Verint® (Nasdaq: VRNT), The Customer Engagement Company™, today announced that it has once again been named a Leader by Gartner, Inc. in the research and advisory ...

MELVILLE, N.Y.--(BUSINESS WIRE)--Verint ®, The CX Automation Company™, today announced the organization formed through the recent Verint–Calabrio ® transaction will move forward under a single ...