We spoke to Verizon's consumer group CEO about how he sees Google Gemini revolutionizing customer service quality.

TheStreet. Verizon (VZ) , the largest mobile network in the U.S., is continuing to see large numbers of customers cut the ...

Verizon is using Google's Gemini AI to power new, smarter customer support, including 24/7 live chat and a redesigned app that makes it easier for customers to get help with billing, upgrades, or ...

Verizon's generative AI reduces the workload for its agents by summarizing calls, giving prompts, and automatically tracking follow-up actions.

Verizon continued to gain broadband market share, reporting 293,000 broadband net additions during the quarter. Fixed ...

Telecommunications giant Verizon (NYSE:VZ) reported Q2 CY2025 results , with sales up 5.2% year on year to $34.5 billion. Its GAAP profit of $1.18 per share was 1.5% above analysts’ consensus ...

Verizon delivered better-than-expected results in the second quarter of 2025, posting solid revenue growth and raising its ...

A high dividend yield can be a warning sign that the payout isn't safe. However, despite its 6% yield, Verizon 's ( VZ 3.76%) ...

An AI assistant on their screen helps the customer service agents figure out the right answers to customers' queries. Verizon first started deploying the new AI features in July 2024, ramping them ...

Verizon Communications (VZ) was recently recognized as America’s Most Awarded Brand for Network Quality, earning accolades ...

Verizon's Q2 results beat expectations, driven by wireless and broadband offerings. Analysts raised price targets, but net additions were lower.

Verizon Business Assistant is a GenAI-powered tool helping small businesses automate 24/7 customer interactions via text messaging. Verizon has introduced the Business Assistant, a generative AI ...