At first blush, the job interview can seem like a simple enough meeting to conduct: shake hands, make small talk, ask questions, and compare the candidates. But how do you keep from hiring someone ...

Stanford University lecturer Matt Abrahams says questions can help you gain influence at work and in life — as long as you ...

How to Write a Customer Survey Looking for insight into what your customers want? Here's how to ask poignant questions they'll actually take the time to answer.