ServiceNow today announced the availability of the ServiceWatch Suite to reduce the impact of service outages.

Availability The updated Discovery and Service Mapping software options with the Infinidat integration are now available for download from the ServiceNow Store.

The founders of 8Flow are using their years of experience in the ServiceNow and Salesforce environments to develop AI-based workflow mapping technology.

Mappedin's indoor mapping software will be integrated into ServiceNow Workplace Service Delivery to deliver a digital mapping platform for employees and operators alike.

The company is known to have deployed the IT Operations Management (ITOM) module of ServiceNow, including the discovery and service mapping capabilities.