Millions of consumers are now walking away from cable internet providers as well, a shift analysts are calling “Cord Cutting ...

Joe Supan is a senior writer for CNET covering home technology, broadband, and moving. Prior to joining CNET, Joe led MyMove's moving coverage and reported on broadband policy, the digital divide, and ...

Customers Prefer Apps Over Websites for Wireless and Home Internet Service ...

As more telecom customers manage their accounts digitally, mobile apps and websites have become the primary way to pay bills, ...