Intercom plans to expand Fin beyond customer service into sales and marketing—positioning it as a direct competitor to ...

The Federal Communications Commission (FCC) announced Thursday it is moving to onshore U.S. call center jobs and implement ...

Isle of Man-based technology company introduces AI-powered platform that connects directly to online store databases to handle customer service inquiriesDouglas, Isle of Man--(Newsfile Corp. - March ...

Banks and other financial services combine omnichannel communications, artificial intelligence and automation to transform ...

An immigration detention bond company facing an $811 million judgment in a Biden-era case sold customer data and contracts in violation of court orders, a federal judge ruled.

NICOSIA, Cyprus, March 31, 2026 (GLOBE NEWSWIRE) -- DonWedel.com, an AI systems development business founded by Don Carlos ...

Addepar will provide LGT Wealth Management UK with a flexible, integrated data foundation that supports clear, tailored client reporting and a consistently high standard of personalised service. Desig ...

Joliet-Based Digital Marketing Agency Delivers Record Client Results Across the Midwest in 2026 Boulder, United States ...

EXLS], a global data and AI company, has won a Gold Stevie Award in the transforming contact centers with intelligent agent assistance category in the 20th annual Stevie Awards for Sales & Customer ...

Customer Service Solutions, Q1 2026 report, as the firm doubles down on embedding AI across its enterprise software stack.

New home services directory covers roofing, plumbing, pest control, mold remediation, water damage restoration, ...

JPMorgan is suing a former wealth advisor it says raided client data in late-night sessions, then used it to poach accounts for a rival firm.