AI ticket summaries, smart routing, and support ticket management automation aren't just productivity hacks—they're retention infrastructure. Here's how a modern help desk solution works in 2026.

Avaya, a global leader in enterprise software solutions, and avatarin Inc., a Tokyo-based AI and robotics company spun out of ANA HOLDINGS INC., today outlined the next phase of their collaboration: ...

Tecan (SIX Swiss Exchange: TECN), a global provider of laboratory automation and solutions, today announced the launch of direct operations in India, including a dedicated local sales and service team ...

Communiqué de Marlink Marlink, a global leader in managed services for business-critical digital solutions, has signed an MoU ...

Most of the market's best-known growth names are overbought at this time. That's not the case for several off-the-radar ...

Transgender taxpayers have been given lifetime access to an HMRC hotline reserved for MPs and members of the Royal family.

Scientific leadership for complex development.Ariane De Ganck, PhD, appointed Chief Scientific Officer at Ardena.We know development.

Sustainable energy specialist Gensource has acquired a Perth-based solar installation firm as it expands residential home energy offering across Scotland.

Miami Mold Specialist, a South Florida-based mold inspection and remediation company, is encouraging property owners to take ...

Britannia Car Leasing has acquired Amber Car Leasing for an undisclosed sum, supporting its growth plans and rapidly ...

Gloucester-based security specialist Severnside Security has appointed industry expert John Trickett as its new head of ...

TSB is a community trust-owned bank with deep regional roots in Taranaki, and has grown to provide banking services ...