Mohan Krishna Mannava transforms customer experience with AI, data analytics, and CX innovation that drive measurable ...

As AI takes over first-line customer support and self-service touchpoints, it’s become increasingly important for businesses ...

Recent updates from 8x8, Inc. (NASDAQ: EGHT) strengthen regulatory compliance, simplify complex operations and deliver deeper performance insights.

Five9 (NASDAQ: FIVN), a leading provider of the Intelligent CX Platform, today announced a triple recognition from Metrigy in 2025: MetriStar Top Provider for Contact Center-as-a-Service (CCaaS), ...

Q4 2025 Earnings Call Transcript August 21, 2025 ScanSource, Inc. beats earnings expectations. Reported EPS is $1.02, expectations were $0.91. Operator: Welcome to the ScanSource Quarterly Earnings ...

Mark-making is part of our evolution as humans. Along with the spoken word, it is the foundation for how we communicate. On ...

Stay up-to-date with the latest technology advancements, including groundbreaking developments in AI and quantum computing.

The market cap of R Systems rose over ₹750 crore after announcing the strategic acquisition of Mangalore-based Novigo ...

Startek® was named the winner of a Silver Stevie® Award in the Customer Service Solution category in The 22nd Annual ...

We collected our favorite cars, supercars, and hypercars on display at this year's edition of The Quail, a Motorsports ...

AI is a powerful tool for customer experience solutions, and the results it can achieve relatively quickly are worth serious attention from any business interested in staying competitive. By Bruce von ...