Calling its workforce “bloated,” the Social Security Administration announced Friday plans to slash about 7,000 jobs, or ...

A franchise’s core values and mission should be the foundation for every decision, especially when balancing growth with ...

New Jersey Transit is moving to improve the commuter experience at major transit hubs after battling rider criticism over its ...

PhonePe has integrated Freshworks’ Freddy AI Agent into its support operations. This intelligent virtual assistant automates ...

AI-driven support systems can operate continuously, assisting customers beyond standard business hours and catering to global ...

St. Louis Park is hiring an accounting specialist focused on utility billing and customer service; apply by March 10th.

Although he is thoroughly pleased with his Air GT, this owner considers selling it after having more than one bad experience ...

Companies like to think their clients love their customer service. But customers often disagree. Please watch the video at ...

By law, because the Aiken County Animal Shelter is a public shelter owned and operated by the county, it will accept any ...

Figures show over half of British Gas customers who contacted the energy giant for help reported a problem with the response.

HP has now reversed the move, citing 'initial feedback' and 'the importance of speaking to live customer service agents in a ...

An Albrighton pub is celebrating after being given award for great customer service by TripAdvisor. The Summerhouse in ...