Reddit is full of raw, unfiltered feedback from call center workers. The message? It’s not the tech that’s broken. It’s the ...

The Gist AI agent integration. Intuit embeds AI agents into QuickBooks to automate workflows. Human-AI collaboration. Businesses can access both AI-driven insights and expert support. Operational ...

Lawrence Shaw is the founder of AAAnow. He has managed the Boeing/RR 777 EMCS, launched an ISP in 1999 and an early e-commerce platform in 2002. Lawrence was integral to EU Compliance (DP ...

“Brand Gravity” Debunks the Funnel and Replaces It with a Scalable, Research-Backed Framework for Predictable GrowthMALVERN, Pa., June 24, 2025 (GLOBE NEWSWIRE) -- B2B marketers battling ...

Recognized for innovation and inclusion, Mosaicx debuts next-generation Engage platform and earns Best Workplace for Gender Equity Award OMAHA, Neb., June 18, 2025 (GLOBE NEWSWIRE) -- Mosaicx, a ...

HELSINKI, June 18, 2025 /PRNewswire/ -- Supermetrics, the leading Marketing Intelligence Platform, announced today the acquisition of Relay42, a leading, real-time Customer Data Platform (CDP ...

Adobe Firefly app – the all-in-one destination for AI-assisted ideation, creation and production – debuts on mobile, giving creators the freedom to explore ideas on the go Firefly Boards ...

SAN FRANCISCO-- (BUSINESS WIRE)--Hightouch, the leading data and AI platform for marketers, today announced the launch of same-session personalization. For the first time, brands can deliver ...

Content Guru Research Reveals Growing ROI from AI Adoption in CX. Content Guru, a leading global provider of enterprise cloud Customer Experience (CX) and contact center technology, has released ...

June 11, 2025 -- Artificial intelligence is no longer a futuristic buzzword; rather, it is the motor propelling a new era of client interaction as the marketing terrain is changing at an explosive ...

Zoom CX solutions deliver smarter self-service and AI-first tools for customers and contact center supervisors. June 10, 2025 -- Today, Zoom announced a major advancement for its customer ...