Please visit or call the Senior Center at 858-756-3041 to register for in-person classes. Tickets are for sale now for the ...

A bill in the D.C. Council would state that the D.C. Fire and EMS medical director is also the medical director of the Office ...

The Asian country is a global leader in customer services, with Western corporations employing young people at salaries well ...

Hello, and welcome to the Basic-Fit 2025 Full Year Results Conference Call and Webcast. Please note that today's conference is being recorded. [Operator Instructions] I will now turn the call over to ...

Federal Communications Commission Chairman Brendan Carr made his case on Tuesday that overseas call centers pose potential national security risks because they may be compromised by foreign actors.

The Federal Communications Commission announced last week that it wants to crack down on call centers. No one likes dealing with customer service over the phone, but don’t be surprised if this ...

The FCC is considering limits on US telecom companies’ use of foreign call centers as part of a broader push against robocalls and scams. The proposal could require overseas support agents to be ...

FIRST ON FOX — The Federal Communications Commission (FCC) will vote on a proposal to improve customer service at call centers by encouraging onshoring and strengthening accountability for certain U.S ...

HGS, a large global call-center operator based in India, plans to lay off 92 El Paso-area employees who work from their homes. The layoffs are scheduled to begin around March 31, according to a ...

ADMINISTRATIVE LEAVE PER DEPARTMENT. >> PROTOCOL. 12 NEWS INVESTIGATES A SCAM THAT HIT HARD IN WISCONSIN, DRAINING SENIORS LIFE SAVINGS. WE’RE LEARNING. FBI AGENTS BUSTED CALL CENTERS IN INDIA LINKED ...

When the 58-year-old fraud victim told investigators in Maryland the details of how she had been duped out of $1.7 million, they knew she was hardly alone. A year-long, expanding investigation — the ...