The new victim service provider chosen by the District Attorney’s office was brought before the board of supervisors for ...

American Fork, UT, United States, March 24th, 2026, FinanceWireROI CX Solutions announced the expansion of its AI-driven ...

We helped this reader recover over $9,000 he lost to an airline call center scam. Here's how you can protect yourself from ...

Industry data shows patient access challenges and workforce strain intensify during high-volume periods The busy season ...

Are you actually a human?” The voice of a middle-aged man, thick with anger, roars through the phone. For Lee Eun-young — a ...

Missing a client call can mean missing a case. Potential clients often contact multiple firms and hire the first one that responds with confidence and speed. But attorneys are in court, in meetings, ...

A collaborative effort by the FBI, local police and Indian authorities has shut down a huge scam call center operation in India that saw Americans lose nearly $50 million. The FBI Baltimore Field ...

The notorious cybercrime collective known as Scattered LAPSUS$ Hunters (SLH) has been observed offering financial incentives to recruit women to pull off social engineering attacks. The idea is to ...

From customer support to internal IT management, help desk software keeps everything running smoothly. We've put the top solutions to the test to help you choose the right one for your small business.

HGS, a large global call-center operator based in India, plans to lay off 92 El Paso-area employees who work from their homes. The layoffs are scheduled to begin around March 31, according to a ...

Artificial intelligence is quietly reshaping the global scam economy by making it harder to spot and easier to scale. According to a new Bloomberg report, scammer call centers across Southeast Asia ...

ADMINISTRATIVE LEAVE PER DEPARTMENT. >> PROTOCOL. 12 NEWS INVESTIGATES A SCAM THAT HIT HARD IN WISCONSIN, DRAINING SENIORS LIFE SAVINGS. WE’RE LEARNING. FBI AGENTS BUSTED CALL CENTERS IN INDIA LINKED ...