Utility giant Entergy has announced a landmark agreement with technology leader Meta to support the development of a massive new data center in Louisiana. The d ...

The Federal Communications Commission took a major step Thursday toward bringing customer service jobs back to American soil ...

U.S. consumers commonly “experience frustration and poor customer service when they connect with a call center located abroad ...

For India, an outsourcing hub, the move signals potential disruption in the global business process outsourcing (BPO) industry, which has long relied on U.S. corporate contracts. Any shift toward ...

Bissell cut through AI hype by building five real workflows in just two days, turning skepticism into measurable results ...

The deal, tied to the Northeast Louisiana data center, includes energy investments and job creation, according to Entergy Louisiana.

Utility Entergy said Meta platforms will pay the full cost of service for the planned hyperscale data center in northeast ...

Customer Service Solutions, Q1 2026 report, as the firm doubles down on embedding AI across its enterprise software stack.

Static maps can’t keep up. AI-powered systems are turning customer journeys into live, continuously optimizing operations.

SCOTTSDALE, AZ - March 27, 2026 - PRESSADVANTAGE - DexaFit Scottsdale, the Valley’s premier provider of advanced body ...