PRINEVILLE, Ore. (PRINEVILLE REVIEW) -- An investigation by our media partner, the Prineville Review, has prompted a public response from TDS Telecom’s president and CEO following weeks of customer ...

BEND, Ore. (Prineville Review) -- The Prineville Review has been investigating following numerous tips from Central Oregon residents who say their TDS internet bills unexpectedly increased despite ...

Social Security recipients will soon see a change regarding customer service. As a consequence of the Department of Government Efficiency (DOGE) laying off thousands of Social Security Administration ...

Democratic Caucus Chair and Assemblymember Rick Chavez Zbur introduced legislation Tuesday requiring large California businesses to provide timely access to human customer service representatives. AB ...

GREEN BAY, Wis. (WBAY) - Telecom company TDS has fully restored its services at 6:30 p.m. Tuesday, according the company’s manager of communications. TDS says they “don’t have a cause for the outage ...

You’re gonna love me for this. Say you’re calling customer service because you need help. Maybe your bill is wrong, your service is down or you want a refund. Instead of a person, a cheerful AI voice ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

TDS Telecommunications has reached another milestone on its all-fiber internet project in Butte, connecting its 1,000th customer to high-speed internet.

TDS Telecommunications has reached another milestone on its all-fiber internet project in Butte, connecting its 1,000th customer to high-speed internet. Butte educators Don Peoples Jr. and his wife, ...