Alaska Airlines said Starlink internet would be free for all loyalty members, as it doubles down on a key customer segment.

Alaska Airlines and Hawaiian Airlines have combined their loyalty programs, Mileage Plan and HawaiianMiles, into a single platform called Atmos Rewards. The new program introduces flexible options for members to earn points based on distance flown ...

When it comes to points and miles, the game has changed. Here’s when it still makes sense to stockpile for status and when it doesn’t.

An Accenture study finds that the perceived value of loyalty schemes is dwindling among consumers. AI could help hotels turn things around.

Beginning August 25th through August 29th, SkyMiles members and Delta employees can vote using the Fly Delta App for one of the three European destinations – Sardinia, Malta, and Ibiza – for next summer. Delta will announce the winning destination within 30 days after voting closes.

Convenience retailers from Huck’s and EG America dig into the metrics and mindset behind customer retention and long-term value

Carnival just overhauled their loyalty program, leaving many dedicated cruisers shocked as their hard-earned perks vanished overnight. But this change isn’t exclusive to Carnival. In today’s video, we unveil the truth behind cruise loyalty programs and reveal the hidden costs they impose on you.