Discover how top brands create unforgettable customer service experiences that enhance loyalty, build trust and keep people ...
Campaign aimed at encouraging donations to grant life-changing wishes for children battling critical illnesses tops DAIVID’s Holiday Ads Chart SEATTLE — December 3, 2024 – A heartwarming campaign from ...
Amazon Connect integrates generative AI, enhancing customer segmentation and interaction quality. Omnichannel expansion. New ...
Simpler cancellations. The FTC’s Click to Cancel rule requires businesses to offer easy, user-friendly cancellation options ...
Digging into the mind of the consumer to understand what’s most important to them going forward. What will resonate? What ...
AI drives reinvention. Silicon Valley Bank is leveraging artificial intelligence to rebuild trust, scale operations and ...
It behooves marketing and customer experience leaders to know what’s on the minds of their technology leaders.
This year’s top marketing campaigns not only captured audience attention but also reshaped how brands connect with consumers.
The future of work and citizenship is evolving. AI can help us focus on what really matters: creativity, connections and ...
AI is transforming content discovery. Creators must adapt to guarantee fair compensation, protect attribution and stay ...
Look into the future of SEO with AI. Learn how to boost your voice search strategies and dominate conversational queries ...
Marketing efficiency is more crucial than ever as budgets shrink. Focus on core goals, cut unnecessary tasks and embrace AI ...