Before you speak to an emergency 999 call handler, all emergency calls start with one team - the BT operators. Here is a look at them talking about their roles for International Control Room Week, being that link in the chain to get people the help they need - whether that is from us, police, fire service, or coastguard. A huge thank you to them all for all they do to help our patients. #InternationalControlRoomWeek Cambridgeshire Fire & Rescue Service Cambridgeshire Constabulary Norfolk Fire &
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